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FAQ here to help you

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Frequently Asked Questions

ANTSCA are here to help installers, educators, suppliers, manufacturers and consumers of the surfacing industry. We want to build a better and safer surfacing industry from the ground up. Here you will find some of our most asked questions.. If your question isn’t answered, feel free to contact us via our contact us page.

What kind of surfacing companies do you work with?
ANTSCA are the trade association for
Artificial Surfacing
Natural Surfacing
Traditional Surfacing
Contractors
Association

As such we work and monitor the following surfacing areas

  • Disabled Access
  • Non-slip surfacing
  • Sports Surfacing
  • Resin Bonded and Bound Surfacing
  • Artificial Grass and Sports Fields
  • Block Paving
  • Traditional Surfacing
  • Rubber Crumb Surfacing
  • Playground Surfacing
  • Patterned Concrete
  • Pool surfacing

Our members can come from a manufacturing, education, suppliers and obviously installers of the above. 

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Who can be an approved installer of ANTSCA?

We take membership requests very seriously, ANTSCA have to be sent a number of completed works each year by our members. ANTSCA’s appoints industry experts who can at anytime go and visit completed works by our members.

Each of our installers is given a unique customer review code, this code can be used by the customer to complete.

Each ANTSCA approved surfacing installer must send us proof of the following to join our association;

Public Insurance Documents

Health and Safety Policy

Qualifcations

CSCS Details

Business Details

CRB Check if applicable

Agree to our members charter

Agree to ANTSCA’s PRIDE

Offer customer gaurantees inline or above the manufacturer warranty

Have a proven work history

Agree for ANTSCA to act in mediation 

Agree to ANTSCA code of conduct

We will then check fully these credentials and if successfull can join our approved contractor scheme.

Do you fully check all installers?
Every surfacing contractor who shows the ANTSCA logo has met our high standards for the relevant skill they are accredited for. It will show clearly on both the members badge, our website and also any staff card they carry.
I want to appoint a surfacing installer and would like to know if they are ANTSCA accredited. How can I check this?
You can easily check whether an installer is registered with the ANTSCA trade organisation via our website or by scanning the QR code via the installer.
How do I find an ANTSCA trade association accredited surfacing installer who can help me?

If you have a specific surfacing enquiry you can send details via ourselves or speak to a local installer in your area and ask if they are ANTSCA accredited. We will send your job to all of the local accredited surfacing installers in your area instantly.

I really need technical advice about my driveway and artificial grass installation. Who can I speak with?
If you require technical advice, please speak with your local ANTSCA accredited member.
I’m impressed with the fantastic work that my ANTSCA surfacing contractor has done and would like to thank them for their excellent work.
We’re always happy to receive feedback on the fantastic achievements of  ANTSCA members. We actively monitor our members against customer performance.  If you can provide photos we may use them in our trade magazine to showcase the fantastic work.  If you’ve had a good experience with an ANTSCA Member – tell us!
I’m not happy with work that my surfacing contractor has completed. What can I do?
First, check if the surfacing installer is ANTSCA accredited, knowing this means you have us on your side to help you deal with any problem.

In the unlikely event that you do have a problem with any accredited installer, we advise you to speak with your surfacing installer to raise your concerns. This will often resolve the issue. If that isn’t successful, for issues relating to our members you may either call us or contact us. Please provide us with the details of your concern regarding our trade association member.  We can take steps to contact the installer and help you resolve the matter by taking immediate action.

Choosing an ANTSCA accredited resin bonded surface contractor gave me total peace of mind. Josh Hargreaves - Leeds

My new driveway and patio area was our biggest expenditures on our property so far. We chose a resin bonded contractor via the ANTSCA scheme because the company gave us a 5 year warranty. I could see the credentials had been prior checked.  5 stars, would recommend ANTSCA to friends and family. Laura Gilbert - Manchester

My father recently became wheelchair dependant and our driveway needed an overhaul for his safety and independence. I wanted a resin bonded drive and a purpose built ramp installed.  I was pleased to find my local driveway company was ANTSCA accredited. This filled me with confidence  of the quality of workmanship whilst being fit for purpose. Now my dad can easily transport himself in and out of his house.

Gurdip Singh - Nottingham

ANTSCA MEMBERS SHOW

  • Public Awareness 100% 100%
  • Customer Security 100% 100%
  • Putting Your Customer First 100% 100%
  • Raising Industry Standards 100% 100%

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Drop us a line anytime, and one of our customer service reps will respond to you as soon as possible